Privacy Policy

Evolve Merchant Services LLC (referred to as "Evolve Merchant Services," "we," "us," or "our") is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website (evolvemerchants.com) or engage with our products and services. By using our website or services, you consent to the terms outlined in this Privacy Policy.

If you do not agree with these terms, please do not use our website or services.

Information We Collect

We collect personal and non-personal information in various ways:

• When you create an account, register for services, or subscribe to our newsletter
• When you contact us via email or other channels
• When you provide information in exchange for free resources or downloads
• When you complete surveys or enter contests
• Through cookies and similar technologies when you interact with our website

Personal information may include your name, address, email, phone number, payment details, and account preferences. Non-personal information includes device data, IP addresses, and browsing activity.

How We Use Your Information

We use the information we collect to:

• Provide our services and fulfill orders
• Communicate with you about our products and services
• Personalize your website experience and improve functionality
• Comply with legal and regulatory requirements
• Protect against fraud and unauthorized use

Sharing Your Information

We do not sell or rent your personal information. We may share it with third parties in specific cases:

• With service providers (e.g., email platforms, payment processors) to deliver services
• As required by law, legal processes, or law enforcement
• In the event of a business transaction such as a merger or sale
• With your consent, for purposes disclosed at the time of sharing

Your Privacy Rights

Depending on your location, you may have the following rights regarding your data:

• The right to access and correct personal information
• The right to request deletion of your data, subject to legal or contractual obligations
• The right to opt out of marketing communications

To exercise these rights, email us at support@evolvemerchants.com.

Data Retention and Security

We retain your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes. We implement reasonable security measures, including encryption, to protect your data from unauthorized access.

Cookies and Tracking Technologies

Our website uses cookies to enhance your experience. Cookies are small data files stored on your device that allow us to recognize you and improve website functionality. You can control cookies through your browser settings. Disabling cookies may limit certain features of our website.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.

International Data Transfers

As a U.S.-based company, your information may be stored and processed in the United States. By using our website, you consent to the transfer of your data to the U.S.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, regulations, or our business practices. Updates will be posted at evolvemerchants.com/privacy-policy, and we may notify you via email of significant changes.

Dispute Resolution

Any disputes arising from this Privacy Policy will be resolved through binding arbitration in Bay County, Florida under Florida law. Arbitration will be conducted in accordance with the rules of the Florida Lawyers for the Arts, Arts Arbitration and Mediation Service.